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Global Relay Operational Health & Status

Real-Time Edge Telemetry & Regional Availability

Continuous health checks and live latency telemetry across all distributed edge locations for PromptRelay: Universal Multi-Provider AI Gateway & AWS Bedrock SigV4 Bridge (BYOK).

All Global Gateway Relays Operational

Zero reported incidents across all 3 AWS Edge regions.

SLA 99.99% Compliant

Regional Relays & Roundtrip Latency

us-east-1Operational

US East (N. Virginia)

14msavg RTT
90-Day Uptime:100.0%
eu-central-1Operational

EU West (Frankfurt)

19msavg RTT
90-Day Uptime:100.0%
ap-southeast-1Operational

Asia Pacific (Singapore)

24msavg RTT
90-Day Uptime:99.99%

90-Day Historic Uptime

Continuous synthetic probes every 30 seconds from 12 global vantage points.

100.0% Availability
90 days agoToday (Operational)
Past 90 Days: 0 Major Outages / 0 Security IncidentsAudit Timestamp: 2026-09-22
Incident Reporting

Emergency Operational Escalation

Direct Technical Lead Inquiry

Dedicated Routing Channels

Enterprise Sandbox

enterprise@kiyaslabs.tech

Provisioning for enterprise subscriptions, dedicated VPC relays, and HIPAA BAAs.

Developer Support

support@kiyaslabs.tech

Inquiries regarding the AWS SigV4 translation bridge, OpenAI SDK drop-in, or stream-teeing.

Security Disclosures

security@kiyaslabs.tech

Encrypted PGP channel for vulnerability reporting, pen-test reports, and compliance reviews.

Kiyas Labs Technologies

Operating Entity for PromptRelay™ • Response SLA: Within 1 Business Day